Frequently Asked Questions
Find quick answers to common questions about orders, shipping, and returns.
How long does shipping take?
Standard shipping takes 3-5 business days within the continental US. International express delivery takes 5-8 business days depending on your location.
What payment methods do you accept?
We accept Cash on Delivery (COD) and Direct Bank Wire Transfers. All transactions are backed by 256-bit SSL encryption.
What is your return policy?
We offer a 30-day return policy for unused products in their original packaging. Contact support to initiate a prepaid return label.
How can I track my order?
Logged-in customers can view live order tracking timelines in their Customer Dashboard under "My Orders". You will also receive email updates.